> ## Documentation Index
> Fetch the complete documentation index at: https://docs.poodleailabs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Billing

> Payment methods, invoices, extra seats and minutes, and how session minutes are used.

Once you're on a paid plan, billing is managed from **Settings > Billing** (admin-only).

## Payment method and invoices

Update your payment method or cancel your subscription from the billing portal, linked from this tab. Past invoices are listed here too, with a PDF download for each.

## Buying extra seats or minutes

If you need more than your plan includes before your next renewal, you can purchase additional seats or additional practice minutes without changing plans.

## Understanding session minutes

Live Agent Bots sessions consume minutes from your plan's allowance. Adding extra AI personas to a session uses minutes faster than a standard one-on-one session — see [Preparing for and Running a Session](/agent-bots/preparing-for-a-session) for how that's shown to you before you launch.

<Warning>
  If your organization runs out of minutes, you'll need to purchase more or wait for your next renewal before starting new sessions.
</Warning>

<Card title="Back to plans" icon="credit-card" href="/billing-plans/overview">
  Compare what each plan tier includes.
</Card>