> ## Documentation Index
> Fetch the complete documentation index at: https://docs.poodleailabs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Connecting a CRM

> Step-by-step: connect, grant consent, and disconnect a CRM in Poodle AI.

Connecting a CRM takes a few minutes and is done from the **Integrations** page, by an admin.

<Steps>
  <Step title="Open Integrations">
    Select **Integrations** in the sidebar, then find the provider you want to connect.
  </Step>

  <Step title="Start the connection">
    Select **Connect**. You'll be redirected to sign in to that provider and authorize Poodle AI's access.
  </Step>

  <Step title="Grant consent">
    Back in Poodle AI, choose what you're consenting to share — for example, read-only analysis versus deeper processing. You can change this later without disconnecting.
  </Step>

  <Step title="Confirm the connection">
    Once authorized, the provider shows as connected on the Integrations page, along with when it was connected.
  </Step>
</Steps>

<Tip>
  You can connect more than one CRM at a time — each is authorized and managed separately.
</Tip>

## Disconnecting

Disconnecting a CRM immediately removes Poodle AI's access and stops any further syncing. See [CRM Data Handling](/trust-center/crm-data-handling) for exactly what disconnecting does to stored credentials and synced data.

<Card title="Next: what a connected CRM gives you" icon="lightbulb" href="/integrations/crm-insights">
  See how connected CRM data shows up in Poodle AI.
</Card>