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Upgrading is self-serve and takes effect immediately — there’s no need to contact support.
1

Open Plan settings

Go to Settings > Plan. This tab is only visible to admins.
2

Compare tiers

Review what each tier includes — seats, minutes, and features — and choose monthly or annual billing.
3

Check out

Select the plan you want. You’ll be taken to a secure checkout to enter payment details.
4

You're upgraded

Your new seats, minutes, and features are available right away — no waiting for the next billing cycle.
Any trial credit your organization has earned is applied automatically at checkout.

Next: manage billing

Payment methods, invoices, and buying extra seats or minutes.