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Progress Tracker is your single view of everything you’ve completed and everything still assigned to you across Training Plans.

What you’ll find here

  • Module completion history — every module you’ve finished, in order, with the result (pass/fail for quizzes, submitted for audio responses).
  • Plan assignment timeline — when each Training Plan was assigned to you, whether from Skill Analysis or Agent Bot Training, and its current status.
  • Skill coverage — which skill areas you’ve built up plans and modules for, and which are still open.

Why it’s useful

Use Progress Tracker to see, at a glance, whether you’re actively working through a plan, where you left off, and which skills still need attention — without digging through individual plans one at a time.

Work through your modules

See how quizzes, audio responses, and XP work inside a module.